- Proven track record of leading and managing a $7 million non-profit agency that serves nearly 400 people with developmental disabilities, and other difficulties, through an unprecedented State budget financial crisis.
- Twenty-three year background creating, selling and delivering training services, programs, and products throughout North America, Europe, Asia, and Africa.
- Fifteen-year record of accomplishment as an entrepreneur running all aspects of business operations including: developing and delivering training products and services, marketing and accounting.
- Published author.
- 2008-2011 - Community Link, Inc. - Breese, Illinois
- Establish current and long range goals, objectives, plans and policies,
in conjunction with the Board of Directors.
- Guided a collaborative strategic
planning process including: revision of agency’s mission, vision, and core
values; review of best practices; identification of critical issues; and
development of long range goals.
- Worked with the Board of Directors to become a more effective governing body by:
- streamlining committee structure
- articulating written Board member performance expectations
- revising by-laws
- developing a Delegation of Authority policy
- recruiting new qualified Board members with non-profit management and programmatic expertise
- Direct and coordinate formulation of budget to provide funding for new or continuing program operations.
- Kept the agency solvent during an unprecedented State payment delay crisis.
- Saved the agency $100,000 in one year by trimming operational costs.
- Raised over $135,000 in new revenue by cultivating five new major donors.
- Confer with Directors to formulate annual United Way allocation request;
Conduct site visit tour and deliver presentation to garner to $200,000
- Restructured agency’s internal United Way employee campaign to better
incentivize employees to contribute, resulting in 93% participation rate
and a 75% increase over the goal of $7,500 amounting to a total $13,161.20,
which, in turn, prompted the United Way to increase its annual allocation
to the agency by about $10,000 to a total of $209,910 for 2011.
- Manage seven direct reports to plan business and service objectives,
develop policies, and coordinate operations.
- Led staff through a triennial accreditation survey by CARF (Commission
on the Accreditation of Rehabilitation Facilities) resulting in a successful
three year reaccreditation of agency’s programs.
- Research and develop potential opportunities for expansion of agency
- Drove the creation of a new client-operated curbside recycling enterprise
by securing a $50,000 grant.
- Review operating results, compare outcomes established objectives,
and correct unsatisfactory results.
- Instituted balanced scorecard strategic planning and management system
to align business activities to agency’s vision and strategy, and monitor
organization performance against strategic goals.
- Liaise with all government and other funding and referral sources,
consumers, families, and staff maintaining positive relationships and
favorable perceptions of the agency.
- Increased public awareness of the agency’s services through soliciting
local, state and national media, attention, including a front page "Wall
Street Journal" article.
- Initiated face-to-face meetings with state and federal legislators;
mobilized staff and family letter writing campaign to fight off looming,
drastic state budget cuts, and timely payment; resulting in the passage
of Prompt Payment Act 96-0802, which provides for a 2 percent interest
penalty for payments that are more than 60 days late.
- Formed a new guardian support group to provide learning opportunities
on critical care issues.
- Oversee interviewing, hiring, and training employees; planning, and
directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
- Directed and collaborated with staff on revision of agency personnel
manual, performance appraisal system, wage and benefit structure and
establishment of compensation philosophy.
- 2006 Visionary Velocity Worldwide - St. Louis, MO
- Develop international client base and present corporate
motivation and business execution seminars throughout North
America, Europe, Asia and Africa.
- Research, developed, and wrote an organizational development
curriculum on how to translate visions into outcomes and
maintain momentum when executing change initiatives.
- Published in "U.S. Business Review". Components:
- Why Don’t Visions Translate Into Outcomes?
- How "Engaged Apathy" Defines a Culture
- Understanding Problem Employees
- Identifying Executors, i.e. Engaged Employees
- Doing More with Less
- Availability: The Best Practices of Execution.
- 1995 - 2005 John P. Foppe Seminars, Inc. - Breese, IL
- Developed international client base
- Researched, constructed and presented keynote speeches and seminars
- Produced a revised and updated edition of "Armed With Hope: The Inspirational Story of John Foppe" video in 2001
- Authored the book; What's Your Excuse? Making the Most of What You Have published by Thomas Nelson Publishers of Nashville, TN in May of 2002
- 2002 Chestnut Health Systems - Maryville, IL
Employee Assistance Program - Outpatient Mental Health Therapist
- Assessed clients' needs and strengths
- Developed individualized treatment plan
- Performed individual brief therapy
- 1992 - 1995 The Zig Ziglar Corporation - Dallas, TX
Professional Speaker / Independent Contractor
- Writer for Top Performance magazine and Zig Ziglar On-line Newsletter
- Trainer for Zig Ziglar's "Born To Win" goal-setting and personal growth seminar
- Lecturer for worldwide seminars
- Master of Social Work - Family Therapy Concentration
2001 St. Louis University - St. Louis, MO
- Gateway Outpatient Chemical Dependency Treatment Facility - Belleville, IL
- Family Hospice of Belleville, IL Area
- Chestnut Health Systems - Granite City, IL
- Bachelor of Arts in Communication - Graduated Cum Laude
1992 St. Louis University - St. Louis, MO
- Mater Dei Catholic High School
1988 - Breese, IL
- 1993 - "Ten Outstanding Young Americans"
U.S. Junior Chamber of Commerce
- 1992 - "Ten Outstanding Young People in Illinois"